OUR REFUNDS POLICY
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Card refund policy & payment security

Our refunds policy

Under the Distance Selling Regulations you have a right to cancel your order for any payments made via this website, for a full refund.

To cancel you can email us (info@newburybathrooms.com) or write to us (28A Pound Street, Newbury, Berkshire RG14 6AA).

Unwanted / unused goods may be returned within 7 sevens workings after the delivery for a full refund.

Card payment security

Security is probably one of the most significant concerns for both you, the client, and ourselves during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.

The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, their public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the client and firm can have confidence that nobody can impersonate WorldPay to obtain confidential information.

Security for the Shopper

Any communication between the client and WorldPay is also encrypted to the maximum strength supported by the client's browser using TLS or 128 BitSSL. Clients are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provides the right for the cardholder to dispute a transaction if the card was used fraudulently.

Data Storage

Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. WorldPay also ensure that they stay up-to-date with the latest versions of any third-party code they use, and continually review their own proprietary code.